Trico Homes provides all customers with a one year limited warranty on workmanship and materials. In addition our customers receive a five year structural warranty through the Alberta New Home Warranty Program.
The one year warranty consists of two inspections after possession: a 100 day and a 250 day. Our well trained Service Technicians will meet with you at your home to review and discuss any questions or concerns you may have. Also, during the one year warranty, you are encouraged to contact our warranty department at any time if questions arise.
Please click here if you would like to learn more about the Alberta New Home Warranty Program.
Our Service and Warranty department is here to help. Our process allows us to take better care of you and your new Trico Home.
From our well-trained Service Coordinators who take your calls, assess your needs, schedule your repairs and ensure all work is completed within a timely manner, to our qualified Service Technicians who make repairs and oversee our trades, you are well looked after.
That is our promise to you.
As part of our commitment to Superior Customer Service, Trico Homes gives all single family purchasers a Samsung Galaxy tablet at the time of purchase. Within the App there are several benefits that will make your warranty experience more pleasant. On possession day you will have access to the below list of tools through the "Customer Portal" located on your App:
Also, the "Building Experience" manual has a section that covers the 1 year warranty experience and what to expect from our warranty department and trade contractors. In addition, there are "Care and Maintenance" tips for all areas of your home.