Service & Warranty
Our Guarantee
Trico Homes provides all customers with a one year limited warranty on workmanship and materials. In addition our customers receive a five year structural warranty through the Alberta New Home Warranty Program.
The one year warranty consists of two inspections after possession: a two-month and an 11-month. Our well trained Service Technicians will meet with you at your home to review and discuss any questions or concerns you may have. Also, during the one year warranty, you are encouraged to contact our warranty department at any time if questions arise.
Please click here if you would like to learn more about the Alberta New Home Warranty Program.
Service and Warranty
Our Service and Warranty department is here to help. Our process allows us to take better care of you and your new Trico Home.
From our well-trained Service Coordinators who take your calls, assess your needs, schedule your repairs and ensure all work is completed within a timely manner, to our qualified Service Technicians who make repairs and oversee our trades, you are well looked after.
That is our promise to you.
Your Personalized "Home Profile"
As part of our commitment to superior customer service, Trico Homes offers all homeowners a 10-year personalized online "Home Profile" on your possession day. The profile includes a Home Profile owner's manual, including a CD ROM and online account. Home Profile is an innovative homeowner resource that has all the important information and documentation pertaining to your new home organized and easily accessible. In your Home Profile you will find:
- Manufacture Use and Care Manuals
- Floor Plans
- Subcontractor contact information
- Appliance information and warranties
- Warranty request tools and process
- Local Community information
Home Profile also offers a Service Request System that allows you to create and track service request tickets online.
With Trico's Home Profile you are well taken care of.