Service & Warranty
Our Guarantee
Trico Homes provides all customers with a one year limited warranty on workmanship and materials. In addition our customers receive a five year structural warranty through the Alberta New Home Warranty Program.
The one year warranty consists of two inspections after possession: a 100 day and a 250 day. Our well trained Service Technicians will meet with you at your home to review and discuss any questions or concerns you may have. Also, during the one year warranty, you are encouraged to contact our warranty department at any time if questions arise.
Please click here if you would like to learn more about the Alberta New Home Warranty Program.
Service and Warranty
Our Service and Warranty department is here to help. Our process allows us to take better care of you and your new Trico Home.
From our well-trained Service Coordinators who take your calls, assess your needs, schedule your repairs and ensure all work is completed within a timely manner, to our qualified Service Technicians who make repairs and oversee our trades, you are well looked after.
That is our promise to you.
Trico Homes Customer Experience APP
As part of our commitment to superior customer service, Trico Homes offers all single family purchasers a Samsung Galaxy Tab 10.1 loaded with our Customer Experience App on your possession day. The Trico Homes Customer Experience APP alows to to leasurely access:
- Manufacture Use and Care Manuals
- Floor Plans
- Subcontractor contact information
- Appliance information and warranties
- Warranty request tools and process
- Local Community information
To learn more about the Customer Experience APP please contact your nearest Trico Homes Sales Centre.